A2•Spanish → English
Good morning Alex! 😊
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Es tu primer día trabajando en Starbucks en Miami cuando una clienta enojada crea caos por un nombre mal escrito en su vaso.
Aprende inglés esencial de servicio al cliente: saludar clientes, tomar órdenes, disculparse
22-year-old Miami native, worked at Starbucks through college, knows all the drama, treats work like entertainment, becomes ride-or-die for new people quickly
24-year-old student working part-time, knows everyone's business, creates group chat energy, makes newbies feel included
25-year-old barista who's worked various service jobs, knows the struggle, offers practical advice
35-year-old manager who's worked retail for 15 years, completely unflappable, knows corporate policy inside out, believes in supporting his team first
Has worked at this Starbucks for 3 years, originally from Colombia, remembers her own rough first days and wants to help Alex succeed
